Privacy Policy

At Assist-X ("we", "our", "us"), your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website assist-x.com.

1. Data Controller

The data controller responsible for your personal data is:

Assist-X
Email: info@assist-x.com
Website: https://assist-x.com

2. Data we collect

a. Information you provide voluntarily

When you fill out a form on our website, we collect the following information:

• Name

• Email address

• Message or inquiry

We collect this information solely to respond to your requests and provide the services you ask for.

b. Data collected automatically (Cookies and Analytics)

We use Google Analytics to understand how visitors use our website and improve their experience.
Google Analytics may collect anonymous data such as:

• IP address (anonymized before storage)

• Browser type and version

• Device type and operating system

• Pages visited, time spent on each page, and referring site

For more information, please read Google’s Privacy Policy.

You can disable Google Analytics tracking through your browser settings or by installing the Google Analytics Opt-out Browser Add-on.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent (when you submit a form or accept analytics cookies)

• Legitimate interest (to improve our website and respond to user inquiries)

4. How We Use Your Data

We use your personal data to:

• Respond to your messages or inquiries

• Provide information about our services

• Improve our website and user experience through analytics

We do not sell, rent, or trade your personal data to third parties.

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes described above or as required by law.
Analytics data is generally retained by Google for up to 26 months.

6. How We Protect Your Data

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

Under the GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Object to processing

• Request data portability

To exercise your rights, contact us at [insert email].

If you believe your data protection rights have been violated, you also have the right to file a complaint with your local data protection authority (in Italy: Garante per la protezione dei dati personali – www.garanteprivacy.it).

8. Third-Party Services

We may use third-party tools (like Google Analytics) that process data according to their own privacy policies.
These services comply with GDPR and are bound by data processing agreements with us.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date at the top.

10. Contact Us

For any questions about this Privacy Policy or how we process your data, please contact:

Assist-X
Email: info@assist-x.com
Website: https://assist-x.com